Privacy Policy

At SaferWallet, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and cryptocurrency wallet services.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Account Information: Email address and other information you provide when creating an account
• Contact Information: Information provided through our contact forms, including name and email address
• KYC Information: If you choose to complete our KYC (Know Your Customer) process, we may collect government-issued identification, proof of address, and other verification information as required by applicable laws and regulations

1.2 Non-Personal Information

We also collect non-personal information that cannot be used to identify you individually:

• Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers
• Usage Information: Information about how you use our services, such as page views, clicks, and other interactions
• Public Blockchain Data: Public blockchain addresses and transaction data visible on public blockchains

2. How We Collect Information

We collect information through the following methods:

• Direct Collection: Information you provide directly when creating an account, contacting us, or using our services
• Automated Collection: Information collected automatically through cookies, web beacons, and similar technologies
• Public Blockchain Data: Information visible on public blockchains

3. Use of Information

We use the collected information for various purposes, including:

• Providing, maintaining, and improving our services
• Processing transactions and sending notices about your transactions
• Responding to your inquiries and providing customer support
• Sending administrative communications, such as updates, security alerts, and support messages
• Preventing fraud and enhancing the security of our services
• Complying with legal obligations
• Analyzing usage patterns to improve user experience

4. Storage of Private Keys and Security Measures

SaferWallet operates as a self-custodial wallet, which means:

• We do not store your private keys, seed phrases, or passwords on our servers
• Your private keys are encrypted and stored locally on your device
• We cannot access your funds or cryptocurrencies
• We cannot recover your account if you lose your recovery phrase

We implement appropriate security measures to protect your information:

• End-to-end encryption for sensitive data
• Regular security audits and penetration testing
• Secure HTTPS connections
• Two-factor authentication options

5. Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: With trusted service providers that help us operate our business and deliver services to you, under strict confidentiality agreements
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Protection of Rights: To protect the rights, property, or safety of SaferWallet, our users, or others
• With Consent: When you have given your consent to share the information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our website:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Enable the website to remember your preferences

You can control cookies through your browser settings. However, disabling cookies may limit your access to certain features of our services.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your personal information
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain personal information for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your personal information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

11. Third-Party Links and Services

Our services may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the privacy policies of these third parties before providing any information to them.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]

Last updated: June 12, 2024

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